Initial CRM support efforts should be made using the website because the web developers have the most customer contact.

Answer the following statement true (T) or false (F)


False

Rationale: The sales department typically generates the greatest amount of customer contact.

Business

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It is unusual for a company that sells multiple goods or services to solicit customer-generated reviews of those items

Indicate whether the statement is true or false

Business

Which of the following is true of the United Nations Convention on Contracts for the International Sale of Goods (CISG)?

A. It focuses on which terms of the offer and acceptance are the same. B. It applies to commercial and consumer transactions. C. It mainly aims to unify and codify an international law of sales. D. It requires contracts for the sale of goods in excess of $300 to be in writing.

Business

The American Plastics Council wants to stimulate more consumer demand for products that are packaged in plastic. The ads will explain how plastics protect families from food spoilage and contamination. The ads will also describe how tamper-evident plastic seals provide an extra measure of product safety assurance. By trying to change customers' perception of plastic packaging, the council is using _____ promotion.

A. reminder B. persuasive C. declarative D. diffusive E. mass

Business

Consider how each of the transactions listed below affect net income reported on the income statement and the net cash flows from operating activities reported on the statement of cash flows. Which transaction(s) would affect the income statement in a different period from the statement of cash flows?

A. Incurred operating expenses on account B. Paid interest that was accrued in a prior year C. Recognized depreciation expense on equipment D. All of these answer choices would affect the income statement in a different period from the statement of cash flows

Business