Most people have unconscious biases that favor themselves and their own group.
Answer the following statement true (T) or false (F)
True
It is true that most people have unconscious biases that favor themselves and their own group. Managers often hire people who are like them, think they are immune to conflicts of interest, take more credit than they deserve, and blame others when they deserve some blame themselves.
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In the previous company Leo worked for, he led the downsizing of a major division and had to terminate hundreds of employees. This event had an impact on Leo that influences how he approaches his leadership role in his current company. According to Mumford’s skills model, this is an example of ______.
A. environmental influences B. general cognitive ability C. career experiences D. human skills
Which of the following is true of service marketers?
A) They can always predict the consistency of service quality. B) They can typically offer customers a free trial of the service. C) They must identify ways of illustrating the benefits their service will provide. D) They typically market a service the same way a product would be marketed. E) They have no way to quantitatively measure service quality.
Assertive communication improves self-esteem and self-confidence
Indicate whether the statement is true or false
An information is an accusation made by a prosecutor against a criminal defendantthat does not involve a grand jury
a. True b. False