________ is the final step of group problem-solving exercises
a) Implementin
b) Identifying
c) Analyzing
d) Selecting
A
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The main difference between mass communication and public speaking is that
A. mass communication is intended for a large audience, whereas public speaking takes place before smaller groups. B. mass communication takes place electronically, whereas public speaking happens in person. C. mass communication happens between two groups of people, such as a discussion group, whereas public speaking involves only one speaker. D. mass communication is directed at an unknown audience, whereas public speaking is addressed to an identified audience.
"Today, I'd like to share with you the top three islands to visit in Hawaii. First, we'll start off on the Big Island. Then, we'll move on to Maui. We'll end our tour on the island of Oahu." This is an example of which of the following?
A. an opening statement B. a thesis C. a preview D. a purpose
Which of the following is NOT an important aspect of developing a positive communication climate?
A. Openness B. Supportiveness C. Non-evaluative communication D. Cautiousness E. B and D above
What is the last step in the traditional problem-solving approach?
A. Implementing the solution B. Deciding on the best solution C. Testing solutions with determined criteria D. Discussing the disadvantages of the solution