Glynnis, an employee, received an e-mail from an angry client about a certain product. Although it was not Glynnis's fault, she hesitated to report it to her manager because she knew that she would be blamed for it and could even be fired. In this case, which of the following is true of Glynnis's company?
A. "Shoot the messenger" management exists, implying a lack of control.
B. Employees are unclear about what needs to be achieved.
C. The firm's expectations are not established in writing.
D. Key data are not measured and reported in a timely manner.
E. Reviews are not held periodically.
Answer: A
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