Getting people to test their homes for radon, a naturally occurring gas that causes cancer, represents which of the following types of risk communication?
a) precaution advocacy
b) outrage management
c) care communication
d) proposal risk communication
ANS: a
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Define self-talk and visualization. How are they different from each other?
What will be an ideal response?
How should primary group tension be handled?
A. Get through the "meaningless stuff" quickly and immediately focus on the task. B. Be concerned about it and force a discussion about it. C. Let it take its natural course. D. If you do not address it directly, it should go away on its own.
Executives at Hawkins Enterprises want to incorporate CSR into the firm’s long-term strategies. Which of the following questions is essential for the executives to ask at this stage?
a. How do Hawkins’ business activities affect stakeholders and the environment? b. Is Hawkins in compliance with state and federal laws that mandate CSR? c. How will Hawkins’ CSR efforts compare to industry and global standards? d. Will Hawkins’ suppliers and employees be able to incorporate CSR practices?
In team meetings, Wilhelmina always interrupts others to try to get her point across. She never takes time to analyze what the other person is saying, and even goes to the extent of calling the other person's ideas bad
What obstacle does Wilhelmina display, and why? a) Prejudice that produces negative emotional reactions to others; because Wilhelmina lacks non-judgmentalism that requires active listening and understanding others' points of view b) Stylistic differences in personal communication that inhibit interpersonal relationships; because Wilhelmina's attitude doesn't display respect or accept the diversity in the speech style of others. c) Communication apprehension that results in fear or anxiety associated with anticipated communication with others; because Wilhelmina wanted to prove her communication competency in an aggressive manner. d) Perceptions that generate incorrect information and confusion between views about behavior and the real behavior; because Wilhelmina failed to recognize the merit of ideas proposed by the opposing party.