H&R Block, a major tax preparation firm, reported having a problem with its employees being inconsistent in the filing of returns. The firm is experiencing a problem with which of the following characteristics of the service offering?
A. Tangibility
B. Intangibility
C. Perishability
D. Inseparability
E. Heterogeneity
Answer: E
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What are costs that make customers reluctant to switch to another product or service?
A. Loyalty rewards B. Support activities C. Switching costs D. Value chain activities
Common sources of contextual power include the availability of BATNAs and organizational and national culture.
Answer the following statement true (T) or false (F)
Which of the following is not one of the conditions for recognition of an expense?
A) A price has been established or can be determined. B) There is an agreement to purchase goods or services. C) The goods will be delivered or the services will be provided within the accounting cycle. D) The goods or services are used to produce revenue.
Describe the accounting required by the GASB for municipal solid waste landfill closure and post closure care costs. (It is not necessary to describe footnote disclosures).
What will be an ideal response?