According to the text, research on women and their typical leadership styles has shown that
A. women tend to have traits and qualities inconsistent with those linked to effective global leadership.
B. women tend to empower their subordinates and enhance their potential to excel.
C. women tend to see their leadership positions as a chance for exerting control over subordinates.
D. women's and men's leadership styles are roughly the same.
E. women tend to view leadership as an opportunity to empower themselves at the expense of their subordinates.
Answer: B
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Which of the following can be said regarding customer service?
A. Only large companies that deal with many customers need to worry about good customer service. B. Good customer service alone doesn't necessarily make customers happy. C. Research suggests that it takes more money to keep a current customer than to acquire a new one. D. Customers are getting used to poor customer service and it doesn't bother them that much. E. Good customer service is not necessary for B2B transactions.
A firm records debt securities purchased at the acquisition cost. The acquisition cost will differ from the _______ of the debt if the __________on the bonds differs from the required ________ on the bonds at the time the firm acquired them
a. market value; coupon rate; market yield b. market value; discount rate; coupon yield c. maturity value; coupon rate; market yield d. maturity value; discount rate; market yield e. maturity value; discount rate; coupon yield
For effective presentation slides, you should apply the 6-x-6 rule to most slides. The 6-x-6 rule means that A) the entire presentation has no more than six slides
B) each slide has no more than six words per line and no more than six lines. C) each main idea has no more than six bullet points. D) each slide is discussed for six minutes.
Culture refers to
A. the learned behaviors of a specific racial, ethnic, or religious group based on commonly shared ethical principles and protected by laws. B. the music, art, theater, etc. that reflects the values of an entire nation. C. the combination of beliefs and behaviors accepted as correct regardless of a person's age, sex, race, or religion. D. the set of values, ideas, attitudes, and norms of behavior that is learned and shared among the members of an organization. E. the set of values, ideas, and attitudes that are learned and shared among members of a group.