Which of the following is an example of a functional quality of a service?
A) friendliness of the operator
B) quality of haircut
C) efficiency of the machine
D) time taken by the machine
A
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Explain the persuasive strategy “ask for suspended judgment.” When might you use this persuasive strategy during a persuasive speech?
What will be an ideal response?
What types of organization did Ouchi add to markets and hierarchies?
a. Clans b. Tribes c. Fiefdoms d. Slavery
Which of the following terms refers to internal and external publications such as stockholder reports, newsletters, and dealer publications?
A. corporate blog B. feature article C. house organ D. media bulletin E. promotional announcement
In a typical sales process that does not use SAP, the sales department evaluates the risk of selling to a new customer
Indicate whether the statement is true or false