The sellers of ________ goods carry a wide assortment to satisfy individual tastes and must have well-trained salespeople to inform and advise customers
A) unsought
B) specialty
C) convenience
D) heterogeneous shopping
E) generic
D
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Which one of the following statements is true concerning assets?
a. They are recorded at market value and then adjusted for inflation. b. They are recorded at market value for financial reporting purposes as historical cost may be arbitrary. c. Assets are used using the time-period approach. d. Accountants use the term historical cost to refer to the original cost of an asset.
By comparing Stogdill’s findings from his 1948 survey with the findings of his updated 1974 survey, which of the following was suggested?
A. leadership research has progressed little B. that risk taking and originality no longer play a role in problem solving C. that situational factors no longer play a large role within leadership D. that both personality and situational factors were predictors of leadership
Which of the following is an advantage of financial statement analysis using percentages?
a. Percentages eliminate the effect of size. b. Percentages are easy to calculate. c. Percentages are more accurate than amounts. d. Both a and c answers are correct. e. None of the answers are correct.
When choosing where to eat lunch, Veronica's major service criterion is speed: being seated promptly and served her meal quickly. For Veronica, ________ is the most important of the five service quality dimensions.
A. reliability B. responsiveness C. assurance D. empathy E. tangibles