According to the text, all of the following are strategies that couples use to keep their relationships satisfying except
a. positivity.
b. social networks.
c. openness.
d. dividing chores equally.
e. assurances.
Answer: d
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Which publications are often the first and, sometimes, the only contact a person has with an organization?
a) Pamphlets b) Newsletters c) Boilerplates d) Annual reports
Claims of policy criticize a particular action or plan
Indicate whether the statement is true or false
Boundary spanning connects a group to useful people, resources, and other groups.
Answer the following statement true (T) or false (F)
Susie is speaking with her friend Amanda on the phone while she watches her favorite
television show. Not wanting to interrupt her friend, Susie punctuates the conversation with "uh?huh" and "yeah" while concentrating most of her attention on the TV. What behavior is Susie engaged in? a. situational listening b. selective listening c. pseudo?listening d. sidetracking e. stage?hogging