All of the following are positive outcomes of substantive conflict EXCEPT:

A. thorough problem analysis
B. greater motivation to solve problems
C. increased group cohesion and cooperation
D. higher emotional intelligence


D. higher emotional intelligence

Business

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Tom, a customer care executive, receives an order of 25 personal computers from a customer who wants the goods to be delivered to him in two days. Tom needs to inform the customer of that there will be a delay in shipping goods in bulk in such a short span of time. In order to maintain trust, Tom should ________.

A. update the customer regularly and keep the customer informed of any further delay B. update the customer only when he or she raises a complaint regarding non-receipt of goods C. update the customer regarding the delay as per his own convenience D. update the customer only when they inquire about the delay in the shipment

Business

Which of the following inventory costing methods is based on the actual cost of each particular unit of inventory?

A) specific identification B) weighted-average C) last-in, first-out D) first-in, first-out

Business

Shrinkage is the inventory loss due to employee theft, shoplifting, mistakes, inaccurate records, and vendor errors.

Answer the following statement true (T) or false (F)

Business

The Statements of Financial Accounting Concepts are intended to provide the Financial Accounting Standards Board with a common foundation and the basic underlying reasoning on which to consider the merits of various alternative accounting principles

Indicate whether the statement is true or false

Business