________________________ factors refer to the client’s factors, such as wiliness to change.
a. Therapeutic relationship
b. Hope and expectancy
c. Extratherapeutic
d. Therapeutic models and technique
c. Extratherapeutic
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Three of the following represent obstacles to the attending process. Which of the following is NOT an obstacle to attentiveness?
a. following the client's metacommunication b. categorizing the client on the basis of his/her concerns c. focusing on the facts that the client presents d. sympathizing with the client and his/her dilemma
How a group manages its functioning and how relations are accommodated can best be accounted for in which category of specific group dynamics?
a. maintenance and conflict b. context c. support d. working e. cohesion
Chronic or regular callers should be
a. terminated quickly so others can use the line who are in need. b. traced and told not to call again because they jam phone lines like 911 problem callers if they keep repeating. c. both a and b d. set up with ground rules and have calls limited because they are calling for some good purpose no matter how weird or inappropriate they may seem.
Which statement reflects one of the concepts of Sternberg's theory of intelligence?
a. Body-Kinesthetic intelligence is a key component. b. Part of intelligence is knowing your weaknesses and compensating for them. c. Intelligence remains the same across cultures. d. People can be highly intelligent yet be unsuccessful in life and pursuit of their goals.