TDZ Manufacturing wants to change its distribution system from an indirect channel to a direct channel system. Which of the following should the company use to achieve this?
A) cash-and-carry wholesalers
B) retailers
C) full-function wholesalers
D) traveling sales representatives
E) dealers
D
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Deena, a human resource professional, works for a U.S. company that is opening an office in Brazil. She is preparing a training program for the managers there to learn how to carry out performance management. What is a valid point Deena should cover in the training?
A. In delivering feedback, managers should meet Brazilian cultural standards for bowing and making eye contact. B. If growth slows, the company may have to update its performance plans more often. C. If managers are concerned about bad karma, they do not have to give employees feedback. D. Managers should review employees' shortcomings before giving praise. E. Managers can expect that Brazilian employees want to know what they are doing right.
According to the 2011 Customer Engagement Report created by Razorfish, social networking sites constitute the least important customer engagement channel
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1.Friendship (or friendliness) could be a tangible form of exchange. 2.Out-group members can set the precedent that poor behavior is acceptable. 3.Followers usually become part of a leader’s in-group based largely on tangible exchanges. 4.Out-groups can be characterized as the mirror opposites of in-groups. 5.A lack of trust tends to generate anxiety in both the leader and the follower.
One part of the balanced scorecard helps management answer the question, "How do we look to investors and creditors?" Which of the four perspectives is being described with this statement?
A) financial B) customer C) internal business D) learning and growth