Because it is common for anyone to experience some reluctance, resistance, and discomfort at being interviewed, effective interviewers:
A) Know how to ignore these dynamics and continue to move forward
smoothly through the phases.
B) Are careful not to argue with clients and make every effort to turn
resistance to advantage.
C) Never experience negative feelings in response to client resistance.
D) Tell clients this so the process is normalized, then proceed with the
interview.
B
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