If you are delivering a message and the receivers have a puzzled look, you can surmise ______.
a. they are upset
b. they are not listening
c. they dislike you
d. they do not understand
d. they do not understand
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Indicate whether the statement is true or false
If you are in the in-group, what type of people do you typically exclude from your group?
a. those that are like the members already in the group *b. those that are different than the members already in the group c. those that will lower the prestige and status of the group d. those that have not yet proven themselves worthy to be part of the group
The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation, include a statement that allows you to leave the podium gracefully, and ________
A) preview your main points B) establish your credibility C) leave the audience with a specific and noteworthy take-away D) gain the audience's attention