Phone messages may be written in longhand.?
Indicate whether the statement is true or false
True
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The professional way to handle an angry caller is to:
A) hang up the phone. B) place the patient on hold for 5 minutes. C) remain calm, pleasant, and polite. D) transfer the call to the physician.
In which of the following circumstances is manual stabilization of the cervical spine ALWAYS necessary?
A) Trauma to the lower extremities B) Blunt trauma C) Penetrating trauma D) Trauma above the level of the clavicles
You accidentally splash a bleach solution into your eyes while preparing it for cleaning purposes. What is the first thing to do?
a. Proceed to the emergency department as quickly as possible b. Put 10 drops of saline into your eyes immediately c. Dry your eyes quickly with a clean paper towel d. Flush your eyes with water immediately
The earliest symptom of internal disease of the larynx is:
A) pain B) burning when drinking hot liquids or citrus juices C) persistent hoarseness D) coughing up blood