Repetition can enhance the impact and ______________ of a document
a. persuasiveness
b. validity
c. readability
d. length
c
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Total units produced during the period divided by the value-added processing time is referred to as process productivity
Indicate whether the statement is true or false
Another term for e-mail etiquette is ______.
A. rules of order B. grapevine C. netiquette D. spam protocol
What are the three levels at which marketing activities occur in an organization?
a. Radical, disruptive, and incremental b. Corporate, departmental, and individual c. Competitive, customer, and corporate d. Strategic, functional, and tactical e. Product, price, promotion, distribution
A manager is faced with having to lay off some of his staff due to financial losses that the company has suffered. Which of the following channels of communication would be MOST appropriate for sharing this news, given the sensitive nature of the message?
a. A well-written, empathetic letter b. A face-to-face meeting with each employee c. A phone call d. An email message