Understanding the value, processes, and contextual forces of workplace communication will make you a better communicator and improve your opportunities for advancement and professional success. Which is the best definition of workplace communication?
a. The process of exchanging and interpreting information
b. The process of sending email
c. The process of answering various requests for information
Answer: a. The process of exchanging and interpreting information
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What is a clear statement of how you will achieve the objectives of your plan and what will guide your tactics?
a. tactics b. strategy c. situation analysis d. key message
When preparing an effective presentational aid, you should do which of the following?
a. Use graphic illustrations in visuals. b. Customize presentational aids from other sources. c. Limit the reading required of the audience. d. All of the choices are correct.
Which of the following is NOT a particularly effective way to make your speech memorable?
A. review B. surprise C. drama D. humor
One cannot function as a small group leader unless other members are willing to follow.
Answer the following statement true (T) or false (F)