What is a clear statement of how you will achieve the objectives of your plan and what will guide your tactics?
a. tactics
b. strategy
c. situation analysis
d. key message
b. strategy
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According to the contingency model of cross-cultural conflict, the specific strategy one uses in cross-cultural conflict is contingent on ______.
a. the central values at stake in the conflict (i.e., centrality) and the degree to which such values are held by the majority (i.e., consensus) b. the individual’s ability to resolve the conflict c. the degree of urgency in resolving the conflict d. all of these
An animated delivery helps a speaker establish positive ethos
Indicate whether the statement is true or false
In which phase of group development is language characterized by ambiguity and ambivalence?
A) orientation B) conflict C) emergence D) reinforcement E) performing
Noise:
a. is found only in certain rooms and environment. b. is always external to our ears and selves. c. is unwanted sound. d. can be completely eliminated by correct studio design.