Phillip is not listening carefully to Jacques describe his vacation because he is more interested in telling Jacques what he did on his vacation. What listening barrier is Phillip experiencing and what can he do to overcome it?
What will be an ideal response?
- This listening barrier is being self-absorbed. What Phillip can do is:
* Diagnose it. Phillip should try to consciously note when he finds himself thinking about what he wants to say instead of listening.
* Throttle up his powers of concentration when internal messages are distracting.
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In order to manage the enormous amount of information in our environment, humans tend to engage in mental economy strategies. One of such strategies is called categorization. Which of the following statement is NOT true regarding categorization?
A. Categorization helps us to reduce uncertainty in our environment. B. Categorization helps us to meet functional needs and achieve goals. C. Categorization can maximize the advantage of the ingroup. D. Categorization bridges differences between ingroups and outgroups.
Rhetorical sensitivity is a more cautious approach to exchanging information with others
Indicate whether the statement is true or false
Magazines that are targeted at specific industries and carry ads for people who are in that business are known as which of the following?
A. trade magazines B. muckraking magazines C. literary and commentary magazines D. FBL magazines
Beliefs and values by which we determine right from wrong are termed ethics
Indicate whether the statement is true or false