The proliferation of smartphones and tablets in workplace meetings demonstrates the growing importance of which factor of production?
A) natural resources
B) capital
C) human resources
D) entrepreneurship
E) knowledge
Answer: E
Explanation: E) Smartphones and tablets offer fast access to information in almost any location, enhancing the utilization of knowledge to operate a business and generate wealth.
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Answer the following statements true (T) or false (F)
1. Satisfaction with service recovery efforts decreases as the amount of time it takes to provide a resolution increases. 2. What matters to guests is to receive a fair settlement for a service failure, even if the organization makes the settlement reluctantly. 3. Interactional justice seems to be the most influential. 4. Research shows that more than half of organizational efforts to respond to consumer complaints make things better. 5. A guest failure is a great opportunity for the organization.
Most U.S. unions are formed through:
A. Secret ballot elections. B. Voluntary agreements by management to recognize the union. C. Strikes. D. Court orders.
Which leadership theory or model do you prefer? Why?
What will be an ideal response?
Storage and handling expenses and service costs such as property taxes and insurance are what type of inventory costs?
A. production costs B. stockout costs C. inventory carrying costs D. purchasing costs E. distribution costs