Goal-Setting Process (Scenario)Steve Walker, the head of Human Resources at Talladega Instruments, wants to revamp the goal-setting process in his organization. Over the last several years, employees' goals have been the result of a simple top-down approach-goals set by top managers flow down through the organization and become subgoals for each organizational area. These goals are passed down to each succeeding level and guide individual employees as they work to achieve those assigned goals. However, it has recently been brought to Steve's attention that several employees are frustrated because they are unable to meet their goals and are losing out on their annual bonuses.Which of the following statements, if true, would weaken the argument for the use of the traditional goal setting
approach?
A. A study of the performance reports of the last 3 years reveals that a reasonable percentage of the workforce has received good performance ratings.
B. Employees feel that top management is out of touch with the ground realities of the business because their goals are unattainable.
C. The company's recent attempts to diversify into new areas have been moderately successful.
D. Competitors have been using the management by objectives approach to set goals.
Answer: B
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