The typical Japanese manufacturing job has ________ the typical Western manufacturing job.
A. the same range as
B. less range than
C. more range than
D. There is no range in manufacturing jobs.
Answer: B
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Particularly in customer service situations, an effective listener should be ________.
A. understanding B. judgmental C. emotionally involved D. defensive
Joy recently tried Green Day's new organic cleaning product and has been so pleased with the results that she has purchased the same item again, along with other cleaning products from the company
Joy has also talked about Green Day's cleaning products with her friends, encouraging them to try the products for their effectiveness and great scent. Joy is best described as a ________ customer. A) dissatisfied B) defecting C) product champion D) switchable E) satisfied
The idea that a measurement should correspond with the phenomenon it is attempting to measure is referred to in the conceptual framework as:
a. reliability. b. relevance. c. faithful representation. d. understandability.
Sarah works for a company that has offered a promotion if she was willing to relocate. Sarah accepted the position and put her house on the market right away. She sold her house the first day that the realtor held an open house. The buyer agreed to pay cash for the full purchase price of the house. Sarah was thrilled, except that it meant that she would have to put her furniture in storage until
she found another house in her new city. She entered into a written contract with Safe Storage, Inc The agreement included a clause excusing Safe Storage, Inc from any liability for loss or damage, even if the loss or damage resulted from Safe Storage's negligent acts. Because of Self Storage's negligence, a fire destroyed the warehouse and all of its contents, including Sarah's household goods and furniture. Sarah claims that Safe Storage, Inc is liable for the full value of the contents, which is approximately $10,000 . Is Sarah correct? a. Yes, because storage warehouses are strictly liable for loss or damage, regardless of fault and regardless of exculpatory clauses. b. No, because there was equal bargaining power between Sarah and Safe Storage, Inc. c. Yes, because exculpatory clauses are illegal and never enforceable. d. Probably, because often a court will reject an exculpatory clause against a bailor who is a consumer.