In relationship selling, the focus for salespeople is in meeting periodic sales quotas.
Answer the following statement true (T) or false (F)
False
In relationship selling, salespeople are focused on establishing and maintaining customer trust, and not just on meeting periodic sales quotas.
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The purpose of marketing channels is to create ________
A) time utility B) place utility C) form utility D) all of the above
Electronic databases provide access to articles from newspapers, magazines, journals, and other types of publications
Indicate whether the statement is true or false
SCENARIO-BASED QUESTIONS Improvement of Poor Questionnaire Meacham Industries is a small company that wants to improve communications between its supervisors and employees. A questionnaire has been developed for employees to determine their attitudes
toward communicating with their supervisors. The following questions are in the form of a draft and need to be rewritten for clarity and easy tabulation. (a) Do you work in the office, maintenance, assembly line, or shipping? (b) How long have you worked here? (c) Do you think most supervisors are approachable? (d) Do you feel that you can talk to your supervisor when needed? (e) Is your supervisor available to answer questions? (f) How do you prefer to communicate with your supervisor? (g) How does your supervisor usually communicate with you? (h) Does your supervisor give you feedback? (i) Does your supervisor give reprimands? How? (j) Do you think an employee suggestion box would be useful? Required: Rewrite the above questions for clarity and easy tabulation of results.
Miranda is a cashier at Super Store. Saturday is their busiest day. She tells her supervisor Sam that she needs to be off every Saturday because that is the religious holiday for the religion to which she has recently converted. What are Sam's obligations to Miranda?
a. He has an absolute obligation under the law to let her off every Saturday unless he can prove that she is not using the time for religious observance. b. He cannot fire her based on her religious beliefs, but he has no duty to let her off on the busiest day of the week. c. Under the law, he must allow her to be off as requested, but only if she can establish that under the tenants of her religious beliefs she is doomed if she does not attend worship services regularly. d. He must make reasonable accommodations for her unless doing so would cause undue hardship on the business.