During the latest employee survey it was established that the staff find the hospital "dirty" and "non-conducive to health and healing." Which strategy can help with the staff's perception of the organization?
1. Recognize the findings and determine a method to change.
2. Acknowledge the findings and ask the staff members what role they play in the appearance of the hospital.
3. Contact the Director of Environment Services and expect a plan to address the findings.
4. Study the financial statements and determine which areas can be closed to divert revenue to newer parts of the hospital.
1
Explanation: 1. The staff is offering input to help the hospital improve. This input should be acknowledged and acted upon.
2. This approach implies that the staff is to blame for the situation and could result in hesitance to share any other suggestions.
3. This action places the blame on one department for a problem that is facility wide.
4. This action is not logical in the face of this situation.
You might also like to view...
Which of the following statements about defamation are true? (Select all that apply.)
a. Defamation refers only to the spoken word. b. Defamation is a communication that damages a person's reputation. c. Defamation must be heard or seen by at least one other person. d. The plaintiff is not required to prove damages. e. The communication must be proven false and made with malice.
What does actively transporting electrolytes from an area of higher concentration to an area of lower concentration require?
a. Hydrostatic pressure b. Osmotic pressure c. Blood pressure d. Pulse pressure
A client is prescribed oprelvekin. The nurse would administer the drug cautiously to the client if he had a history of which of the following? Select all that apply
A) Diabetes B) Renal failure C) Peptic ulcer disease D) Heart failure E) Atrial fibrillation
Which of the following would you advise a woman about breast self-examination during pregnancy?
A) There is no reason to continue this during pregnancy. B) Self-exams are nonproductive during pregnancy. C) She should choose a date each month to do this. D) She should do it weekly, because she no longer has menstrual periods.