The communication traditions most closely associated with Muted Group Theory are
A. rhetorical and semiotic
B. phenomenological and rhetorical
C. semiotic and critical
D. critical and phenomenological
Answer: C
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A. episode B. docket C. agenda D. summary
If a group member experiences hurt feelings because of losing an argument, an
effective leader should a. clarify the feelings b. summarize the feelings c. provide emotional support d. ignore the feelings and move on
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a) immediate b) color c) conciseness d) correctness
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