Communicators in a contact culture would engage in less touching and speak in a softer voice
a. True
b. False
ANS: b
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If, after a mediator offers a commonality statement, one of the disputants disagrees with the statement, the mediator should ______.
A. ask, “What did a miss?” and return to storytelling B. say, “No. I think that was what you said earlier” C. challenge the disputant to come up with a better commonality D. ignore the comment and move on
Which of the following writing styles is most likely to require the use of subheadings?
A. inverted pyramid B. narrative C. nonlinear D. sponsored content
In interpersonal relationships, your face is defined as the eyes, nose, and mouth
Indicate whether the statement is true or false.
Which of the following is not an obstacle to communication
A. Speech is like written language B. Slang C. Jargon D. Sexist and racist language