A certificate that entitles consumers to an immediate price reduction when they buy the product is called a(n):
A. coupon
B. premium
C. push money
D. entitlement
E. allowance
Answer: A
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Customer service is a part of the total retail experience
Indicate whether the statement is true or false
Fixed expenses that cannot be directly traced to individual segments are called
A) Direct fixed expenses B) Common fixed expenses C) Contribution margin D) Margin of safety E) Overall fixed expenses
Simon usually sees the bright side of situations. He loves to sing and does it on a regular basis with his friends. His band mates love Simon as their lead singer because he can uplift everyone in the room with his enthusiastic and confident nature. This scenario best exemplifies the concept of
a. Restlessness b. Mood c. Emotions d. Emotional Intelligence
Answer the following statement(s) true (T) or false (F)
6. Climate with less of a focus on participation influences productivity positively. 7. A useful organizational model should help us understand and guide the organization change. 8. Motivation in the model can best be understood as a mediating variable. 9. Support for the hierarchy of the relationship of climate, motivation, and performance is in direct opposition to the work on organizational climate by Schneider (1980). 10. Management practices as one of the transactional factors is used to identify what managers do on a work day to carry out the organizational strategy.