The human resource department of Red Kites Inc. is designing a training program for its new employees. What are the various principles of learning the concerned managers must be aware of when developing the training program?
What will be an ideal response?
The principles of learning that the managers at Red Kites Inc. must be aware of are:
Motivation to achieve personal goals: People strive to achieve objectives they have set for themselves like job security, financially and intellectually rewarding work, etc. If a training program helps employees achieve some of these objectives, the learning process is greatly facilitated.
Knowledge of results: Knowledge of results (feedback) influences the learning process. Keeping employees informed of their progress as measured against some standard helps in setting goals for what remains to be learned.
Reinforcement: The general idea behind reinforcement is that behavior that appears to lead to a positive consequence tends to be repeated, while behavior that appears to lead to a negative consequence tends not to be repeated.
Flow of the training program: Each segment of training should be organized so that the individual can see not only its purpose but also how it fits in with other parts of the program. In addition, later segments should build on those presented earlier.
Practice and repetition: Having trainees perform a particular operation helps them concentrate on the subject. Repeating a task several times develops facility in performing it. Practice and repetition almost always enhance effective learning.
Spacing of sessions: Generally, spacing out training over a period of time facilitates the learning process. However, the interval most conducive to learning depends on the type of training.
Whole or part training: The decision whether training for a job should be completed at once, or should the employee train separately for each job component should be based on the content of a specific job, the material being taught, and the needs of those being trained.
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