As depicted in the five-stage model, what is the correct order of the stages of listening?

a. receiving, understanding, remembering, evaluating, responding
b. receiving, evaluating, understanding, remembering, responding
c. receiving, understanding, evaluating, remembering, responding
d. receiving, evaluating, remembering, understanding, responding


Answer: a

Communication & Mass Media

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Using similar phrasing and grammar for main points is a way to create parallel structure among your

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Demonstrating the impact of the plan against its objectives occurs during the evaluation phase. How would positive results benefit you as the plan author?

a. Encourage management/client support for future plans. b. Guarantee the campaign will continue. c. Increase current budget and resources. d. Eliminate the need to request more funds.

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According to the primacy effect, if a speaker explains the five speech activities–invention,

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__________ cultures emphasize group identity, goals, and concerns over individual desires

a. Low context b. High context c. Individualistic d. Collectivistic

Communication & Mass Media