_____ focuses on developing a comprehensive program for long-term success.
A. Strategic planning
B. Mission and vision statements
C. Organizational diversity
D. TQM
E. A synergy agenda
A. Strategic planning
Strategic planning is concerned with developing a comprehensive program for long-term success.
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Mary buys a new toaster for $500. The toaster's label bears a disclaimer stating that the manufacturer is not liable for consequential damages
One day, while Mary is using the toaster, it starts emitting sparks and the electrical wiring of the kitchen gets damaged. The electrician tells Mary that the toaster malfunctioned and that the cost of repairs would be $2,000. What monetary damages can Mary recover from the manufacturer of the toaster? A) $500 B) $2,500 C) $2,000 D) damages cannot be recovered
Of the following strategic fit opportunities, which choice is not supportive of related business activities?
A. sharing other resources (besides brands) that support corresponding value chain activities across businesses B. exploiting common use of a well-known brand name C. transferring specialized expertise, technological know-how, or other valuable resources and capabilities from one business's value chain to another's D. overhauling and streamlining the operations of the business by refocusing value chain activities toward businesses that can provide a superior job of parenting E. cost sharing between businesses by combining their related value chain activities into a single operation
Sierra, a working mother, comes home after a hard day at the office. Her seven-year-old son, Jordan, wants to tell her about his day at school. He begins to explain about how he got selected for his school's soccer team. However, Sierra is unable to pay attention to her son out of sheer exhaustion. In this context, Sierra's fatigue represents ________ in the communication process between herself and her son.
A. noise B. a physical barrier C. perceptual bias D. ambiguity E. an attitudinal barrier
The accent of an employee or job applicant can lawfully be taken into consideration when:
a. the firm is using its affirmative action program to diversify its workforce b. when few English-speaking applicants or employees are available c. when communications are a significant part of the job in question, and theperson's accent substantially interferes with the ability to communicate d. when communications are a significant part of the job in question, and theperson's accent interferes in some degree with the ability to communicate