In service systems, ________ can be used to prevent customer failures.
Fill in the blank(s) with the appropriate word(s).
Answer: poka yokes
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For an organization to succeed, every department or functional area must work independently to be most effective.
Answer the following statement true (T) or false (F)
A codicil is considered to be a separate instrument from the will it references
Indicate whether the statement is true or false
All of the following are sources of political risk EXCEPT
A) tax holidays. B) change in government. C) tariff increases. D) labor law changes.
Ethan, an employee in a corporate company, is asked to do a systematic evaluation of the company's adherence to its social and ethical standards. In this case, Ethan should first:
A. compare the ethical and social philosophies of his company to those of other companies. B. assess the firm's ability to invest in social responsibility activities in terms of time and money. C. establish the ethics and social responsibility goals that the company seeks to achieve. D. quantify the involvement of the firm in corporate philanthropy and social responsibility activities.