What is the process of learning from ecosystems and adapting their characteristics to human and organization situations?
A. Intelligent system
B. Data collection
C. Biomimicry
D. Artificial intelligence
Answer: C
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What are the challenges of the international trading system?
What will be an ideal response?
Anchoring and adjustment heuristics can lead us to ______, which is the tendency to over-rely on initial information while overlooking other important criteria.
A. availability bias B. projection heuristics C. confirmation heuristics D. anchoring bias
The prepurchase stage begins with ____________
a. perceived risk b. formation of expectations c. moments of truth d. evoked set e. need arousal
The act of knowing what people want, how they behave, what they think, and how they feel is referred to by which of the following terms?
a. customer identification b. needs assessment c. empathy d. observation