A _______________________________ is an attempt by employees to force an employer to concede to union demands doing their work exactly "by the book."

Fill in the blank(s) with the appropriate word(s).


work-to-rule campaign

Business

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When responding to a request for adjustment when a third party is at fault, the best approach is to

A) refuse the claim and suggest that the customer sue the third party. B) refuse the claim but forward the paperwork to the third party. C) avoid placing blame and focus on the solution. D) advise the customer never to do business with that third party again. E) refuse the claim but assure the customer that you will never do business with the third party again.

Business

Which of the following businesses can be operated as a sole proprietorship?

A) Any service type business B) Any business C) Any business, so long as the number of employees is not excessively large D) Any business, so long as revenues are not excessively large E) Any business, so long as there are no employees other than the proprietor

Business

The lobbying organization for broadcasters:

A. BAN B. NBA C. NAB D. ABN

Business

If you rent a television set and then take it in for repairs, you are

a. a bailor. b. a bailee. c. both bailor and bailee. d. none of these.

Business