"I can't support Donna as the new association president because I haven't had the time or information I need look at and analyze her qualifications, character, and campaign statements" describes the thought process of a rational decision maker
True
False
ANS: True
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In certain situations, the best crisis communication response strategy is a profuse apology
Indicate whether this statement is true or false.
A(n) ________ climate is one in which people experience trust, caring, and acceptance, and is
created through the use of descriptive, empathetic, and/or genuine communication. Fill in the blanks with correct word
Which of the following statements is true of an impromptu speech?
a. This type of speech is used in political speeches and keynote addresses. b. An outline of key words and phrases is used as a point of reference. c. Speaker may leave out important information or confuse audience members. d. It requires a lengthy preparation process prior to the speech.
Mason, a sales associate, shook hands with Avery, a prospective client, the first time they met. This is an example of
a. functional or professional touch b. social or polite touch c. friendship or warmth touch d. love or intimacy touch