"I can't support Donna as the new association president because I haven't had the time or information I need look at and analyze her qualifications, character, and campaign statements" describes the thought process of a rational decision maker

True

False


ANS: True

Communication & Mass Media

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In certain situations, the best crisis communication response strategy is a profuse apology

Indicate whether this statement is true or false.

Communication & Mass Media

A(n) ________ climate is one in which people experience trust, caring, and acceptance, and is

created through the use of descriptive, empathetic, and/or genuine communication. Fill in the blanks with correct word

Communication & Mass Media

Which of the following statements is true of an impromptu speech?

a. This type of speech is used in political speeches and keynote addresses. b. An outline of key words and phrases is used as a point of reference. c. Speaker may leave out important information or confuse audience members. d. It requires a lengthy preparation process prior to the speech.

Communication & Mass Media

Mason, a sales associate, shook hands with Avery, a prospective client, the first time they met. This is an example of

a. functional or professional touch b. social or polite touch c. friendship or warmth touch d. love or intimacy touch

Communication & Mass Media