A valued longtime nursing employee says to the manager, "I'm so tired of all the politics on this unit. I'm thinking about retiring." What should be the manger's response?
1. "I've just got 3 more years and I can retire. I can't wait."
2. "I know, but I can't do anything to change the situation."
3. "I'd hate to lose you, but have you thought about transferring to a different unit?"
4. "Will you stay if I can get you a raise?"
3
Rationale 1: If the manager wishes to retain this employee, a statement about wanting to retire is not prudent.
Rationale 2: The manager is not offering this nurse any alternative except that the politics will continue.
Rationale 3: The manager has offered the possibility of lateral transfer to this employee. It will not keep the employee on the manager's unit, but will keep the employee in the organization.
Rationale 4: Money might be enough to entice the employee to stay, but it is not the best option offered.
Global Rationale:
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a. Coordinate lip and tongue movements with produced sound. b. Relax the diaphragm to allow air into the esophagus. c. Cough to express air. d. Swallow air and force it back up through the esophagus.