As a nurse manager, one challenge is to orient new staff to your agency's policies and procedures, as well as to provide training across various shifts. A cost-effective and effective learning strategy would be:
a. Development of new learning modules and software to support document retriev-al.
b. E-mail distribution to staff home e-mail addresses regarding important policies.
c. Preparation of DVDs that can be viewed on computers at the nursing station during "down times."
d. Linking policies and procedures to the network for access when required at the point-of-care.
D
Knowledge technology consists of systems that generate or process knowledge and provide clin-ical decision support (CDS). The clinical knowledge embedded in computer applications can range from simple facts and relationships to best practices for managing patients with specific disease states, new medical knowledge from clinical research, and other types of information. The most accessible and cost-effective approach would be utilization of what is already available in the work environment, such as the systems that provide CDS.
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