Renovations of the guest rooms at the Seagull Terrace and plans to add an indoor pool area are examples of the ________ concept
A) selling
B) marketing
C) product
D) production
E) societal marketing
C
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On the statement of cash flows, the_____________section involves the issuance and repayment of long term liabilities and stock transactions
Fill in the blank(s) with correct word
JSE Securities Exchange is the largest stock exchange in Africa. The JSE provides a market where securities can be traded freely under a regulated procedure. The company acts as an intermediary between the traders. JSE is an example of a(n) ________
A) internal broker B) infomediary C) customer community D) market maker E) third party arbitrator
The date on which the board of directors makes a decision that a dividend will be given to stockholders is the date of
a. dividend; b. declaration; c. record; d. payment; e. discount.
Which is true about customer relationship management (CRM)?
A. Both internal and external service desks should engage in CRM initiatives to ensure optimal levels of customer service. B. It focuses on performing customer satisfaction surveys and updating Service Level Agreements to reflect new service levels. C. It involves using customer contact and relationship information to generate additional sales and increase levels of customer service and retention. D. It assigns dedicated account specialists to accounts and enables organizations to ensure higher levels of customer service.