A loan based on the difference between the appraised value of your house and the balance due on your mortgage is called a(n) ________ loan
Fill in the blank(s) with the appropriate word(s).
Answer: home equity
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Which of the following value creation processes means sharing the brand "good news" and inspiring others to use the brand?
A) staking B) badging C) evangelizing D) justifying E) milestoning
Maintaining overall control of situations, while offering autonomy to followers is an example of ______.
a. the paradox of control b. flexible leadership c. the paradox of autonomy d. impossible
Who defines the quality and value of the hospitality experience?
a. J. D. Power b. Consumer Reports c. organizational managers, when they design the experience in the first place d. the guest
The Home Depot entered the market as a store for professional and amateur plumbers, electricians, and carpenters. Then it introduced its garden centers
Next came its home design center that provides help with all kinds of interior decorating problems. Now it is enlarging its garden centers and hiring knowledgeable gardeners to staff these centers. The addition of more amenities and greater assortment can be best explained by which of the following? A) the interconnectedness of the retail life cycle B) the trend toward disintermediation C) the success of off-price retailers D) the wheel-of-retailing hypothesis E) the 80/20 rule of retailing