Safeway, Avanza (for the Hispanic market), Publix, and other supermarket chains offer a variety of nontraditional goods and services such as video rental, flower shops, dry cleaning, and banking. This practice is called:
A. convenience merchandising
B. retail wheeling
C. specialty service
D. trade-up positioning
E. scrambled merchandising
Answer: E
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Which of the following is FALSE about supplier performance management (SPM)?
a. It requires uninterrupted exchange of information, synchronizing buyers’ requirements and suppliers’ capabilities. b. It is not as comprehensive a tool as the supplier scorecard. c. Its focus is to resolve problems between suppliers and buyers. d. It determines whether the suppliers are meeting their contractual obligations.
________ tweening cannot be used with symbols or grouped objects and ________ tweening cannot be used with layers containing more than one object or symbol and cannot be used on shapes or grouped objects
(a) Symbol, shape. (b) Motion, symbol. (c) Shape, symbol. (d) Shape, motion.
The New Human Resources Manager (Scenario)Steve is hired as the manager of the human resources department of a local manufacturing company which is desperately trying to improve its fortunes. This company is unable to retain good employees, who treat it as a stepping stone until they find better opportunities. Employee turnover is high and morale is low. Steve is determined to change the situation and turn the organization's human resources into a competitive advantage and source of pride for the firm.Steve believes that one of the reasons for the high turnover is that job roles are very poorly defined, creating confusion in the minds of the employees as to what is expected of them. However, even after undertaking a thorough job analysis and clearly defining the behaviors necessary to
perform them, Steve finds that employee motivation and turnover is not sufficiently reduced. Which of the following, if true, could explain this apparent discrepancy? A. The company has a strong labor union so majority of the decisions are dictated by collective bargaining. B. There is a recession in the economy that has severely affected employment levels across the country. C. The higher level employees repeatedly overemphasize the company's positive points while interviewing candidates. D. The company does not have good decruitment policies in place.
Mike Antonucci recently joined the management staff at Carrier International. At his interview he was informed that the organization adheres to a Theory X management style. Carrier holds all the following beliefs except:
a. People do not seek and accept responsibility. b. A person's commitment to goals does not depend on perceived rewards. c. Work is enjoyed and a natural part of life. d. Average workers are not very concerned with security.