Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid?
A) We cannot ship your order until we receive your payment.
B) Your order will be canceled unless we receive your payment right away.
C) As soon as we receive your payment, we'll ship your order.
D) When are you going to submit payment?
C
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This question contains two parts; be sure to answer both. First, define the concept of security in the digital age. Second, imagine that you manage the customer-service department at the local utility (provider of electricity and natural gas). Name at least three specific measures that your department could take to prevent security breaches on the Internet.
What will be an ideal response?
The study of consumer behavior excludes factors that influence purchase decisions and product use
Indicate whether the statement is true or false a. True b. False
Typically, which generation was born between the 1940s and 1960s and tends to own their own home, have high incomes, but can be resistant to change and differences of opinion?
a. Generation Y b. Baby Boomers c. Generation X d. Naughties
Customer order entry is
A) the point in time when the customer has access to choices and makes a decision regarding a purchase. B) the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. C) the process where product is prepared and sent to the customer. D) the process where the customer receives the product and takes ownership.