A new graduate nurse has been having difficulty working with one of the older nurses and has requested to be assigned to the evening shift. Which approach to conflict management has the new nurse chosen?
a. Avoiding c. Competing
b. Collaboration d. Accommodation
A
The new graduate has chosen to avoid the older nurse by being transferred to the evening shift.
Avoidance is common and it may be on a conscious or unconscious level. There may be
circumstances where avoidance is appropriate such as: (1) one of the parties is leaving so the conflict
will resolve itself, (2) the conflict is not solvable and not all that important, and (3) there are other
more important issues at stake and conflict management is not worth the time and energy required at
this point. A better solution would be for the new graduate to discuss the situation with the older
nurse.
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