Eric has just purchased a heating oil contract at $2.05 per gallon. The contract size is 21,000 gallons. Initial margin is $6,075; maintenance margin is $4,500. If the price of heating oil is $2.15 when the contract expires, Eric's profit or loss is
A) $(2,100) loss.
B) $2,100 profit.
C) $(3,975) loss.
D) $(2,400) loss.
Answer: B
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Which of the following is an example of a business and sales force promotion?
A) advertising allowance B) free samples C) contests for sales reps D) display allowance E) discount coupons
Ruth Cyboran and Luis Ross recently met again at their 10th high school reunion. The men were close friends throughout school but lost touch with each other after graduation. They enjoyed their recent meeting and promised to keep in touch, especially because they had both chosen the same career--professional sales. Cyboran works for a paper company selling gift wrapping paper, ribbons, and boxes to retailers. Ross provides digital technology consultations to small businesses. Even though both believe in the Core Principles of Professional Selling, they both expressed concern about the new emphasis on relationship selling.Both Ross and Cyboran started their careers at the bottom of the sales personnel career path, so they both began working as:
A. interns B. junior salespersons C. marketers D. regional salespersons E. trainees
"Managing the relationships among people within an organization and between customers and the company’s customer service representatives in order to improve the bottom line" is the definition of which concept?
a. The customer relationship process b. Customer satisfaction optimization c. Customer relationship management d. The customer retention process
The ________ approach to management owes much to other major schools of thought, for example, the Gilbreths and Barnard and Follett.
A. bureaucracy B. human relations C. scientific management D. administrative management E. systematic management