______ is the correction of a deficiency or failure in a process or procedure.
A. Onboarding
B. Remediation
C. Training
D. Employee development
B. Remediation
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Suppose that competitive priorities call for offering a wide variety of customized services. Which of the following process decisions would be more likely?
A) more capital intensity B) more resource flexibility C) more process automation D) less customer involvement
A method to measure how well predictions fit actual data is
A) decomposition B) smoothing C) tracking signal D) regression E) moving average
Which of the following is an advantage of the balanced-scorecard?
A. It allows managers to translate a firm's vision into measureable operational goals. B. Its implementation is a one-time effort and does not require continuous tracking of metrics or updating of strategic objectives. C. The balanced-scorecard is independent of the skills of the managers responsible for its implementation. D. It is a tool for both strategic formulation and strategic implementation.
All of the following are typical channel members in marketing channels for consumer products EXCEPT:
A. retailer B. agent/broker C. industrial distributor D. producer E. wholesaler