If follow up action is needed in response to a routine message, identify who will do what and when in the body of the message
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: The close of routine replies and positive messages is usually short and simple, because you're leaving things on a neutral or positive note and not usually asking for the reader to do anything. Often, a simple thank you is all you need. However, if follow-up action is required or expected, use the close to identify who will do what and when that action will take place.
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Which of the following direct marketing methods has the highest ROI index?
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Chancellor Company purchased merchandize worth $900 on credit, terms n/30 . What is the required journal entry to record the transaction under the perpetual inventory system?
a. Accounts Receivable 900 Purchases 900 b. Purchases 900 Merchandize Inventory 900 c. Merchandize Inventory 900 Accounts Payable 900 d. Accounts Payable 900 Merchandize Inventory 900
Which is true about Service Level Agreements (SLAs)?
A. They ensure that both the service desk and its customers understand their responsibilities, and they describe how service performance is to be measured. B. They should be simple, one to two page documents. If not, customers and IT staff will not take the time to fully read and comprehend them. C. They are typically used to measure the performance of a service desk; other measures are used to measure the performance of the entire IT department. D. They typically do not measure IT service characteristics such as security or availability, as these characteristics are measured by the security and availability teams.
The Allowance for Bad Debts account is a contra-asset account
Indicate whether the statement is true or false