What is the purpose of a ceremonial speech?
A. To meet a need
B. To transmit ideas
C. To evoke emotion
D. To swaying opinions
Answer: C
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At which step in the win-win, collaborative process would brainstorming be appropriate?
A) Identify your problem and unmet needs. B) Negotiate a solution. C) Make a date. D) Describe your problem and needs. E) Consider your partner's point of view.
Describe why studying persuasion is important. In your answer, provide an example of how studying
persuasion will help you (or has helped you) in your day-to-day encounters. What will be an ideal response?
When the procedures of a company are not specific or apparent, employees:
A. Assume whatever responsibilities they want, whenever they want B. Can experience hindered productivity and satisfaction because of uncertainty C. Are expected to do whatever they feel like D. Will understand what is expected of them most of the time
Which of the following processes and models focus on identifying what is working in order to improve organizational performance?
a. organizational transformation processes b. stakeholder theory c. diffusion of innovation d. appreciative inquiry