When accounting for returned merchandise, you can either issue a refund check or apply a credit toward a future purchase

a. true
b. false


a. true

Business

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Which of the following is not one of the steps in the Strategic/Consultative Selling model?

A) develop personal selling philosophy B) develop relationship strategy C) develop product strategy D) develop ethnocentric policy E) develop customer strategy

Business

Carol is self-employed and uses her automobile solely for her business. If she uses the actual expense method to compute expenses, she can include any interest paid on the loan taken out to purchase the car.

Answer the following statement true (T) or false (F)

Business

Janet was employed as a sales representative for Esday, Inc An appreciative customer gave her a diamond bracelet for all her hard work on a complicated contract. Can Janet keep the bracelet?

A)Yes. The bracelet was given to Janet personally and intended for her. B)Yes, but only if she discloses the gift to Esday and Esday consents to her keeping the bracelet. C)No. An agent is not allowed under any circumstances to personally profit as a result of the agency relationship. D)No. The bracelet is regarded as an unfair trade practice and violates antitrust law.

Business

Intoxication and insanity are possible defenses to criminal charges

a. True b. False Indicate whether the statement is true or false

Business