Expectancy theory focuses on describing
A. the cognitive process that employees go through to make choices among different voluntary responses.
B. how employees create a "mental ledger" of the outcomes (or rewards) they get from their job duties.
C. How goals are the primary drivers of the intensity and persistence of effort.
D. a form of intrinsic motivation in which merely performing the work tasks serves as its own reward.
E. the type of rewards people get from outside forces, such as wages and vacations.
Answer: A
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