Communication apprehension is the level of fear or anxiety associated with either real or anticipated communication with another person or persons.
Answer the following statement true (T) or false (F)
True
Communication & Mass Media
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All of the following are one of Katz’s proposed functions of attitudes expect:
a. instrumental b. utilitarian c. ego-expressive d. knowledge
Communication & Mass Media
Outward communication needs to be focused on meeting the needs of the customer
Indicate whether this statement is true or false.
Communication & Mass Media
The text advises a speaker not to take deep breaths before a speech because a
speaker can lose control of breathing. Indicate whether the statement is true or false.
Communication & Mass Media
If listeners are already favorable toward your ideas, your task is to
A. entertain them with colorful stories. B. reinforce your listeners' positive views. C. praise the listeners for their insight. D. heap scorn on those who don't agree with you.
Communication & Mass Media