Which of the following is NOT a theory on which a product liability claim can be based?
a. Negligence
b. Breach of warranty
c. Ultrahazardous activity
d. Strict liability
c
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Which of the following is awarded to businesses and organizations in Europe that excel in quality management?
A) EFQM Excellence Award B) Deming Prize C) Malcolm Baldrige National Quality Award D) ISO 9000 Award
Net cash flow can be calculated by adjusting the projected net income from a project for any non-cash revenues and expenses.
Answer the following statement true (T) or false (F)
Discover Card has an automated inquiry system that enables card members to obtain their current balance, available credit and payment information via telephone without speaking to an account representative. With its automated inquiry system, Discover Card is enhancing customer participation in the service process by:
A. Positioning customers B. Defining customers' roles C. Educating customers D. Managing the customer mix E. Recruiting customers
For a contract to be valid, its subject matter must be lawful. A contract is illegal and unenforceable if its subject matter:
a. violates nonvoidable rationales b. violates "ethical meritoria" c. violates state or federal statutory law d. violates judicial conscience e. all of the other choices